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cfh

cfh get remote support

CFH, cry for help is a program for Vinux users where remote assistance can be requested.

If you break something on your Vinux installation, or just can't get something to work, a Vinux guru may be your answer.

Vinux gurus are experienced Vinux users that can answer a cry for help.

All cfh sessions are fully logged and are available by request. Vinux gurus are hand picked ensuring your system is in safe hands.

Usage

To initiate a cfh request you must have sudo rights, if you are using the user you set up when installing Vinux you will be a member of the sudoers group.

sudo cfh

If you receive an error such as:

sudo: cfh: command not found

This indicates cfh needs to be installed, see installing programs with apt-get for more information or type:

sudo apt-get install cfh

Now that the cfh and ssh dependencies are installed re-type:

sudo cfh

You can expect to see something like this:

Checking network access...
Please type a description of the problem you are having.
You can use more than one line.
To end your description, enter a period by itself on one line.

Now a request is sent to the Vinux IRC channel as well as emailing guru's.

The support request stays active for four hours in which time hopefully a guru may assist you.

It is usually a good idea if you are able, to arrange with a guru on IRC, or email for a support time that suits both parties.

To cancel the request simply press:

Control + C

Authors

cfh was written by Bill Cox and Sina Bahram for the Vinux project.

cfh.txt · Last modified: 2013/07/03 14:27 (external edit)