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cfh [2019/02/08 23:31]
cfh [2017/11/11 22:47] (current)
Line 1: Line 1:
 +===== cfh get remote support =====
 + 
 +CFH, cry for help is a program for Vinux users where remote assistance can be requested.
 + 
 +If you break something on your Vinux installation,​ or just can't get something to work, a Vinux guru may be your answer.
 + 
 +Vinux gurus are experienced Vinux users that can answer a cry for help.
 + 
 +All cfh sessions are fully logged and are available by request.
 +Vinux gurus are hand picked ensuring your system is in safe hands.
 + 
 +===== Usage =====
 + 
 +To initiate a cfh request you must have [[sudo|sudo]] rights, if you are using the user you set up when installing Vinux you will be a member of the sudoers group.
 + 
 +<​code>​
 +sudo cfh
 +</​code>​
 + 
 +If you receive an error such as:
 +<​code>​
 +sudo: cfh: command not found
 +</​code>​
 + 
 +This indicates cfh needs to be installed, see [[apt-get|installing programs with apt-get]] for more information or type:
 +<​code>​
 +sudo apt-get install cfh
 +</​code>​
 + 
 +Now that the cfh and ssh dependencies are installed re-type:
 +<​code>​
 +sudo cfh
 +</​code>​
 + 
 +You can expect to see something like this:
 +<​code>​
 +Checking network access...
 +Please type a description of the problem you are having.
 +You can use more than one line.
 +To end your description,​ enter a period by itself on one line.
 +</​code>​
 + 
 +Now a request is sent to the Vinux IRC channel as well as emailing guru'​s.
 + 
 +The support request stays active for four hours in which time hopefully a guru may assist you.
 + 
 +It is usually a good idea if you are able, to arrange with a guru on IRC, or email for a support time that suits both parties.
 + 
 +To cancel the request simply press:
 +<​code>​
 +Control + C
 +</​code>​
 + 
  
 +===== Authors =====
 + 
 +       cfh was written by Bill Cox and Sina  Bahram for the Vinux project.
 +